Frequently asked questions

Is AIRFRO suitable for men?


AIRFRO is a gender neutral haircare brand. No matter how you identify AIRFRO is for you.




Are your products natural?


Yes, All our products contain a high percentage of natural and organic ingredients. We are very careful about where we source our ingredients as we want to ensure they are natural and of the best quality. It is not always possible to source organic for all of our ingredients but all of our products contain organic and natural ingredients.​​




Are your products suitable for Vegans?


Each product is different. We never use animal bi-products or products which have been tested on animals. We do sometimes use honey in our products. All our vegan products will have a vegan symbol in the product details. Please check also check the ingredients.




Are your products cruelty free?


Yes. We are opposed to all forms of animal testing. No animal testing is carried out on our products. We only work with suppliers that share our values and have policies in place. ​​




Is your packaging recycleable?


Yes. Wasteful packaging is also a huge concern for us. We want to limit the amount of waste our industry contributes whilst keeping the sensorial love we have for packaging. Our bottles are made from aluminium the most widely recycled metal. We also use glass bottles with an metalic finish which can also be fully recycled. Our closures; pumps, sprays and pipettes can be reused - please select ECO-Option at checkout.​




Can I just buy the refills?


Yes! We would never ask you to buy packaging when you don’t need it. Just select the refill pouch you would like to buy. All our packaging is made from recyclable material so you can dispose of your empties responsibly.​




Where do you source your products from?


All of our products are manufactured from within the United Kingdom. We do research to make sure our ethics align with those we source from. ​




Are your fragrances natural?


Yes. We do not use artificial fragrance in our products. All our fragrances come from essential oils or naturally fragrant ingredients that are 100% natural. ​​




What is the shelf life of your products?


We have to balance keeping our natural products safe and fresh. We use as few preservatives as possible. This means our products do have a shelf life of 12 months after opening. We also use Vitamin E in some of our products to extend the natural shelf life and keep the oils in their freshest and most potent form.​




How do I find you?


We sell exclusively online and with key retailers who align with our vision. Press enquiries If you would like to know more about us or our products please contact press@myairfro.com Customer Enquiries Customercare@myairfro.com




Are your products suitable for my curl type?


Yes, all AIRFRO products have been designed to be suitable for all curl types. They are light-weight, hydrating and easy to use. So no greasy build up. Whether you have afro, curly or coily hair your curls will feel instantly nourished and hydrated. If you have a specific question about your hair please email customercare@myairfro.com




Are your products suitable for straightened or chemically treated hair?


Yes, our products do not contain any ingredients that will conflict with dyes, relaxers or protein straighteners. We are working on creating more products for straightened hair. Please subscribe for updates.